Are you having any issue with paytm services? Check here are all the paytm customer care contact numbers and email ids which you can use for getting support from them.

Paytm Customer Care

Paytm is an Indian e-commerce company, and Paytm.com is an online service portal. They provide many services which are pretty useful. For instance, one can recharge their mobiles, DTH, etc. from paytm. They also provide a semi-closed digital wallet called Paytm Cash Wallet. Paytm is adding more and more services to their domain very quickly. Now you can pay at Indian Oil petrol pumps using Paytm wallet.

Recommended Read: How to Create a Paytm Seller Account and Start Selling on Paytm Mall.

With all these services that paytm provide, there are some issues that you may face which will ultimately lead you to contact their customer support.

Now just two days ago i needed to communicate with them, but there was no online source available for getting all the possible methods available for contacting the paytm customer care. I thought like that i should create one here. Check below are all the possible ways how you can contact the paytm customer support team. Here I have provided nearly each and every possible method for contacting them including – Toll-Free number, email, etc.

Also Read: How to Use PayTM to Recharge Mobile/DTH/Datacard Online.

Paytm Customer Care Toll-Free Number (24*7 Helpline)

Customer CarePaytm has a dedicated customer support helpline that mainly tends to Recharge, Shopping, etc. but you can try this number for nearly any help that you need recharge any paytm service. You can give a call at 0120-3062244 for support. You should call from your registered mobile number (the one you used at the time of paytm signup) for faster assistance.

Also Read: Download PayTM App for PC Laptop Windows 7/8/8.1 Computer.

Paytm Customer Support Email IDs

Previously paytm didn’t have any customer support number for an extended period. They recently add this, but one can quickly contact the paytm people using the following email id.

Also Read: How to Create a PayTM Account & PayTM Wallet [Guide].

How to Contact Paytm Customer Care using Paytm.com (Submit a Support Ticket on Paytm)

Recently I checked the official paytm website customer care section, and i noticed that they have updated their support page. Now they allow users to choose a topic (My Account Shopping, Deals, etc.) and submit a ticket for getting quick help.

Most of the internet companies already have this kind of feature, and now paytm also included this. So if you face any issue with something that you ordered from paytm, now you can choose that individual product (from your order history) and ask any question or get any issue you were having fixed regarding that product.

Contact Paytm Customer Care Submit Support Ticket on Paytm

Also Read: How to Delete Your PayTM Account.

You can go to https://paytm.com/care/ and choose the topic which you want to get info about (support on that), or you can directly go to this page and choose your order to get anything fixed or ask any question regarding your order from paytm.

I'm a self-proclaimed geek and Founder of Most Useful Tricks. I love building "USEFUL" internet sites, read books and play guitar. Being a one man army, I am currently working hard to make this one of the top tech blogs of the World.

575 COMMENTS

  1. I made two payments to JVVNL for Electricity viz: Rs.1338/- on 4.5.2018 and Rs.796/- on 11.5.2018 but not received any receipt till date. Since I am not having any proof of payment made, please provide the same at the earliest. Mob. # 8094995408

  2. we are unable to login
    what the fish is happening , if we call to customer care number there are telling presently the site is not working.
    please help us with this problem
    i am unable to login
    we have 5000 rps in paytm wallet

  3. Hi
    Amount deduct from paytm wallet but not credited in bank account. Please refund fast. My paytm no is 9050474754
    Wallet id 18948146397
    Amount 50,000

  4. I add
    Rs. 500/- from wallet by Wallet Txn ID 66165689016 to my bank account 500 deduct from my wallet and not show in bank account so where transfer my money ? please refund my 500 rs. in wallet my paytm mobile no.9412419273…. as soon as
    there is all customer care no. is wrong no. and no any reply from paytm care. in short paytm service is out of order…. and future is down…..very bad costumers service paytm

  5. I have forgotten my password and now I m having trouble in changing it. I m trying to call the number provided but it is always busy plss help me

  6. I HAVE MADE KYC ON 5th MAY, 2018. BUT Rs 75/- CASH BACK OFFER NOT WORKING, WHEN TRYING TO DO APEPDCL ELECTRICITY BILL PAYMENT. IT IS SHOWING THE OFFER IS NO LONGER VALID, EVENTHOUGH I HAVE NOT USED IT TILL TODAY. HOW TO GET IT ?

  7. Hlo,
    I had done a paytm transaction to transfer money to my paytm bank account.You said transaction is free but when I sent money to your paytm bank also it charged me transaction fee….

  8. I have done the recharge of my mobile no 9868845391 on 13/5/18 but nothing happened I tried to contact but no response . Look like fake

  9. Hello Support,

    I have palced an order (Order ID: 5212374097 ) for metro reachage , which has been chancelled but deducted amount has not been
    refund.

  10. I have forgotten my password and now i am having trouble in changing it. I am trying to call the number but it is always busy please help me. my no 8685089707

  11. I have forgotten my login password. I have been contacting your customer care no 01203888388 for the last one week but unable to get any one from your side. I tried today this no 01133996699 and even for this there no response. Please send the link for resetting my password to my registered mail id at the earliest

  12. i am booked ticket from paytm raipur to nagpur @ intercity dated 24th may journey date is 28th may 2018.
    today train is cancel from such reason.so that train is cancel from railway.

    kindly refund my amount of this booking asap.

  13. I made two payments to WESCO (Odisha) against Electricity charges for the month of Apr-18 Rs.3507/- (Three Thousand Five Hundred seven) only on dated 28.05.2018. But only one failed transaction amount Refund, so i am requesting you to please refund my second transaction amount.

  14. Hi halo yesterday I am book bus Hyd to rajamundry so Suddenly drop to program on tha spot ticket cancelled not refund to money my account so plz response to this issue not respond to other serecios action me.

    Peytm customer care toll-free number 8294168315
    Madrash office 8637259449
    Hedrabad office7633880921

    Maharashtra office 9135843682

    All India complaint toll-free number 8294168315

  15. I have forgotten my password and now I m having trouble in changing it. I m trying to call the number provided but it is always busy .

  16. Dear Sir,

    I am using your paytm software on cell ID no 9899519869,But disappointed with your service always creating problems.

    I am requesting to check the systems, may be something wrong going on people are not found the refunds.

    S.NO.1 – Order No.8280741258 Rs.200/- metro card no.56317550 dt 01.06.2018 time 18.39 PM (Amount not credited in Metro Card) txn successful

    S.NO.2 -order No.5280702392 Rs.500/- metro card No.56729827 dt 01.06.2018 time 18.34 PM(Amount not credited in Metro Card) txn successful

    S.No.3 Rs 1,000 trffed on phone 7836835100

    Amount trffed but not recd.by the receiver & debited in my account -lots of correspondences done by not recd. txn successful

    Kindly look into the matter & resolve the issues.This is the public faith for using your software. If going on contumacious that type of problems you have loose the public faith.

    Thanks & Regards,
    Ram Sagar
    Cont.no.9899519869

  17. Dear sir / mam ,
    I am Tarun Tailor my mobile no is 9950636536. My Paytm bussiness transatlantic is not complete because error is showing on display not associated with merchant. Please confirm me . And start the working on Paytm bussiness.
    Regards ,
    Thanking you ,
    Tarun Tailor
    9950636536

  18. I have forgettin my login passward.i have contacting your custmar care no012038883888 for the cast ten day but unavable to get any one from your side please send the link for respetting. My passward to my mail id or phone number 8885663228

  19. I need urgent resolution to my problem. Inspite of having an account with Paytm and having done the KYC (as per latest stipulation) I am not able to login to my account and getting message that mobile is not registered. Even your helpline no. is not able to support me saying my mobile is not registered. I need urgent redressal.
    Thanks & regards,
    Shaibal Kumar Sen
    mobile : 9831894743
    My wife’s who has an active account with paytm has a mobile no : 9163656981

  20. I am not able to log in to my existing account now with paytm.
    For your information the account was active and extensively
    used by me in the past. I have already got my the KYC done
    recently. Whenever I am trying to log on, I am getting a message
    that your mobile (9831894743) is not registered. Even I am not
    able to transfer fund to my wife’s account (9163656981) as the
    OTP is not reaching my mobile. I called your helpline but I am
    not getting solution to my problem.

    I need to operate my account and also need to transfer funds to
    my wife’s account (which is very much active now) from my
    bank.

    For your ready reference my mobile no. which was registered
    with paytm is 9831894743.

    I would appreciate an urgent resolution / confirmation.

    Thanks & regards,
    Shaibal Kumar Sen

  21. DEAR SIR,
    MY PAYTM REGISTER NUMBER -8733025929 ,
    THIS PROBLEM IS CANECtAD BANK TO UPI ID
    THSI PROCESSE TO WALLT MONEY TO TRANSFER BANK ACCOUNT TO NOT POSIBEL
    CALL ME OERGENT
    PLZ HELP,
    THANK

    SAGAR PANCHAL
    8733025929

  22. I never seen this type of poor service. I was ordered o e product on may4th I receive a message 7th may like ur ordered is successfully delevered. But I don’t get the product. Regarding this I was complaint 8 time still I dnt get proper information from the paytem tem I never seen this type of nonsenses …….

  23. Paytm se recharge kar diya Magar cashback nahi mila Paytm service bahut galat hai offer mein kehte satva recharge karo 70 ka Kaise Milega

  24. hai,
    i paid one electricity bill by using paytm app. but it was cancelled and the reply was amount will be initiated to refund. but amount cannot be refunded. i would try contact customer care but no response. kindly refund my money

  25. [‎6/‎13/‎2018 5:38 PM] Moksh Pawar:
    Dear Team,
         
                   Kindly inform you that I am Nikhil Goyal your paytm user, My Paytm user ID is “8818041807” and I am holding paytm Merchant account too. I am mailing you today just because I faced bad customer service from your side which is regarding your provided customer care number 011-3399-6699 I called on this number more the 10 times and they disconnect my call without any answer. My problem is I accept one payment amount 10,000 Rupees on yesterday around 11 am from accept payment barcode. Which is still not transferred in my bank account that’s why I’m calling on this number and not getting any answer. Now I am requesting you to please look into this matter. Details mention as below:-
    Transaction ID – 2018061211025500
    Time – 11:05 am
    Amount 10,000.00 rupees
    BR
    Nikhil Goyal
    Mob. 8818041807

  26. Sir.. Please I am contacting to customer care staff but not connected last 5 days. I have an issue UPI transaction. My ACC. Had debit by payment bur receiver not receive the payment. Sir please give me my payment come back

  27. Hello
    THis SIde Vijay Rathi Mobile No- 8802557707
    I was Done Traction of Adding Money in my Paytm Wallet of Rs 4800
    But That Transition Was Failed Due to Some Reason
    On Same Time I Have Received Taxt Massage of Deduction 4800 From PNB Bank.
    I was Complain Many time In PATYM Customer Care
    Did Not Got Any Response

    My Complained No is 71589202

    PLs Find Attachment Of My Bank Statement

    After 14 Working Day Still I did no received any Payment

    I requested TO Plz Resolve this Complain as Soon As Posible
    I M FaChing Lot of Problem

  28. I had merchent on 14/05/2018 through my credit card to load amount Paytm wallet (9884224473) that time amount is deduct my credit card but the amount is not credit to Paytm so kindly rectify the issue

    Regards
    Suresh.S

  29. Hi
    Amount deduct from paytm wallet but not RECHARGED JIO NUMBER. Please refund fast. My paytm no is 8874255959
    Amount Rs. 349/- on date 21-06-2018.

  30. My Registered Mobile Number.9422440067. MY Jio Number.7972531487. Paytm Order #5456392897 & Transaction ID#19446304271
    P K PAL

    9:11 PM (1 minute ago)

    to care
    Dear Sir/Madam,
    I received a message from you saying that by recharging my jio with Rs.498/-, there will be cash-back offer. I did that and I did not get any cash-back. When I contacted you I was replied that I have not mentioned promocode. I would like to inform you that I have not received any promocode. I dont understand why you sent a message without promocode. IN FACT YOU HAVE BEEN TRICKING AND DECEIVING AND MISGUIDING your consumers by by such false offers. Now I request you to credit my cash-back amount Rs.80. immediately without giving scope to any further correspondence. If you fail to do so, I shall be compelled to post the entire matter on social media and see that it goes viral. Hope you do want to see such unpleasant happening. Thanks. Regards.
    P K PAL

  31. I have ordered one Voltas split AC 1.5 ton on 18 June 2018 for that I have paid 39850 but when I received and open in front of technicians from Voltas company found that AC is used one, the copper wire is torned,the interior unit has number of scratches, doesn’t have valve, the copper pipe of interior unit was broken have taping and was totally shocked.I have applied for return but couldn’t get the response, customer care service never connected, this is the worst service I have ever had.

  32. I made one Electricity payment From Paytm : Rs.745/- (Order Number 5490779276) on 02.07.2018.
    Money Is Debited From My Bank Account but Telangana State Southern Power Distribution Elecricity Department is Not Received Any Payment From My Side.
    Please Return My Money To My Bank Account .I trust Paytm ….My Mobile Number 09177781768 Plase Call me

  33. Please help me dear paytm team I m facing lots of problem in my paytm account please contact me as soon as possible my contact no. Is 7746999155

  34. Billpayment for Gio 7984045487 for Rs 349/- was failed on 8.07.2008. So please reverse the Said Amount Of Rs. 349/- to my SBI Saving Account immediately.My Mo No-9825736822(Gujarat)

  35. Hai dear paytm team , i am jai bharti and i transaction of rs 200 only in my paytm account on 22-4-2018 Waya other online account but not found to till date 200 ta is not issue but your service is not satisfied the customer so please call me on 9213977910 I am do some calls in your customer care but not given response and complaint on bank account then they speak you given in my account but not found please help me other wise any problem create ways social media in your company

  36. I book one ticket on10-07-2018 by credit card through paytm bank from new delhi to patna but my ticket not to be booked and my amount will be deducted .transation id is 100001350385344.so kindly requested pls refund my amount .

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